Mewboard for IT service companies: every request answered in time.
Clients write to you wherever it is convenient for them. Mewboard turns messages from email and Telegram into issues with the sender noted, and keeps the bigger projects and monthly reports next to them.
What you can run in Mewboard
- A service desk without the weight. A printer is offline, a card reader fails: an issue with a priority, an owner and a due date, and the history of what was done.
- Projects for clients. Disk encryption, a file migration or a security audit as a project with milestones and evidence checklists.
- SLAs and reports. Response times and monthly client reports tracked as issues, with the figures drafted by Claude.
- Recurring checks. Weekly backup checks and licence renewals as issues with reminders, so routine work is never forgotten.
How teams like this set it up
A typical setup: a Clients folder with a support project per client, and an Internal folder for the service desk, the monitoring tools and the price list. Give each client the viewer role on its own project.
See it with realistic data. The sample workspace for this page is full of realistic projects, clients, reminders and history. Change anything you like: it resets every night.
Try it with one client project.
It takes a minute to sign up, and it is free for up to five people.